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Use review gates for consequential AI commerce operations

Generated prices, product claims, creatives, and campaigns can create commercial or compliance harm when publication is treated as a model side effect.

Context

The platform connects several AI-assisted workflows to deterministic commerce records and external providers.

Experiments and investigation

  • Model each output as a persisted draft with provenance.
  • Separate generation, validation, review, approval, and publication states.
  • Keep provider selection behind a task router rather than feature code.

Decisions

  • Require approval for consequential output by default.
  • Store model, task, references, validation, and reviewer state.
  • Use idempotent jobs when approved work crosses an external API boundary.

Result and current status

The operational foundation and review-state architecture are implemented; live provider acceptance remains environment-dependent.

Failure or limitation

Production quality and provider behaviour still require credentialed sandbox testing.

Lessons learned

  • Human review is an operating boundary, not a decorative confirmation dialog.
  • Deterministic commerce truth must remain separate from generated suggestions.

Next step

Complete sandbox acceptance with representative inputs, failures, retries, and reviewer feedback.